Types of Effective Communication to Increase Operational Efficiency and Decrease Staff Turnover
Use new and better types of effective communication techniques in the workplace to engage with employees, recognize, reward and retain key staff.
Methods such as an employee feedback program, creative employee engagement models, grapevine communication and other novel employee retention tips can improve teamwork in the work place. Think of new ideas for employee incentives and use different types of incentive plans tailor made to your specific group of employees. In doing this make sure that they are communicated clearly and effectively for maximum effect. Also use clever business communication email and other types of effective communication.
Human resources management degrees should cover training on these topics.
Types of workplace communication
Group and interpersonal communication in business
- Exco/management staff chat sessions
- Canteen discussion sessions
- Management factory floor or office walk throughs
- Employee recognition speech
They are ideal for communicating on a variety of staff issues such as:
- Management resistance to change
- Change management in organizations
- Corporate whistle blowing
- Cultural diversity in the workplace
- Employee feedback programs
- Employee health and wellness programs and
- Diversity in the work place
These are just a few examples of important everyday workplace aspects that require clear, concise communication.
They can be used to disseminate information quickly and accurately, with a well planned message. One client of ours immediately put a stop to gossip in the work place by providing sufficient information to correct what was being said and to clear up rumors or misunderstandings.
This type of communication in the workplace can play a role in preventing a hostile work environment lawsuit, in severe cases, where communication breaks down.
Another client used blogs and forums to get feedback for employee of the month programs.
Effective electronic communication should be included in every employee engagement model. It is cost effective and quick to disseminate and receive messages, unlike print that takes time to produce and is expensive to print.
Add a theme and incorporate electronic tools into a campaign for fun employee recognition ideas. They will also work well for an employee engagement strategy such as nursing communication for the nursing industry. They can be used to show employee service recognition.
Employee retention statistics show that more types of effective communication methods as well as more communication in terms of quantity would result in 42% less staff turnover. 28% of customers who stop using the services of a company state that even if something went wrong, had an effort been made to make amends or an apology been given they would have continued using the services of the company.
Technology and human communication provide a good way of increasing quality communication. Much of the communication can be automated, with a personal touch being added.
Use this checklist of types of electronic communication methods to give you ideas for your next workplace communication campaign.
Meaning of blogger, a definition
One of the types of effective communication
Meaning of blogger:
A blogger is defined as a person who writes a blog.
Turn your managers into bloggers for effective workplace communication. This is a really great tool.
Blog comes from the word weblog. It is like a journal or diary where a person writes about anything from events, what they did that day, important work information or even their thoughts about an issue. Text and images can be displayed in a blog as well as videos and music. Blogs can also include links to documents on your intranet or storage drive or to other useful information. Anyone can play the role of the blogger, it does not have to be a manager.
A blog is an effective method of workplace communication between management and staff. One of the types of electronic communication that have become an important marketing tool. One of my clients got each head of division to write a blog for the staff under them. This worked really well as daily issues were dealt with in a quick, effective way.
The managers kept their communications short and relevant. The human resources manager and public relations officer formulated a set of guidelines for the sswto follow so that there was uniformity in the style and tone of the blog. Managers have to find new clever communication techniques by using various types of effective communication in order to keep staff interested and engages.
Each manager ensured that all information was relevant and of interest specifically to those staff members. This built up. These blogs had a high readership. Because the information was interesting and important to the staff members they would discuss issues among themselves and spread the word even further.
Within two weeks every staff member was reading the blogs.
Staff members were often overheard talking about the issues mentioned in the canteen and during tea breaks.
It got people thinking about issues and discussing them. This linked in with the suggestion box. These managers included competitions and challenges between other departments. This healthy rivalry spread the word even further and got people talking even more.
What we have found works particularly well is a friendly, chatty style of writing for a blog. Formal writing with long, complicated sentences lose the staff member's interest quickly. So, as a blogger remember to keep it short and to the point. The meaning of blogger also includes the process of updating and adding new blogs.
One client regularly holds brainstorming sessions with staff members and then develops humorous or funny content around that for the blog - while making sure that important information is communicated at the same time. Once he started doing this he found that readership increased by 22%.
Read this case study on a campaign that used blogging effectively.
The meaning of blogger target audience refers to the readers of the blog.
The impact of tone of writing on communicating effectively in the workplace
Clear communication and good writing skills are based on the understanding of the tone of their message, whether verbal or written, is an important focus area for businesses to decrease and avoid misunderstanding.
The speaker or writer's tone directly affects how the reader or listener will interpret the message. The tone of business communication and correspondence should always be courteous and professional to convey information in a knowledgeable manner, use unbiased language and address specific issues objectively.
All forms of communiqué should include supporting examples or evidence to support the information provided as well as to highlight the benefits of the message to the recipient. The words and phrases used will have direct impact on the listener or reader's response. Most often it is not what you say but how you say it that will determine a positive reply or reaction. Managers can provide staff with examples of tone in writing for memos, letters, faxes, documents and e-mails to create effective communication within the workplace and with customers.
Social Networking Problems - A Common Problem with Social Networking in the Work Place
One of the biggest social networking problems in the workplace is the amount of time people spend on it. It can offer many benefits in business, but when it starts to interfere with work place productivity it becomes more of a hassle than a help.
One of the top problems that employers find with social networking in the work place is that it takes up too much their employee's time. Employees spend time on the phone, talking in groups or online on a social network site instead of focusing on their job duties. In order to retain the benefits of social networking, employers have to put guidelines in place so that employees still have the ability to network, but so that it does not interfere with productivity.