Types of Effective Communication to Increase Operational Efficiency and Decrease Staff Turnover
Use new and better types of effective communication techniques in the workplace to engage with employees, recognize, reward and retain key staff.
Methods such as an employee feedback program, creative employee engagement models, grapevine communication and other novel employee retention tips can improve teamwork in the work place. Think of new ideas for employee incentives and use different types of incentive plans tailor made to your specific group of employees. In doing this make sure that they are communicated clearly and effectively for maximum effect. Also use clever business communication email and other types of effective communication.
Human resources management degrees should cover training on these topics.
Types of workplace communication
Group and interpersonal communication in business
- Exco/management staff chat sessions
- Canteen discussion sessions
- Management factory floor or office walk throughs
- Employee recognition speech
They are ideal for communicating on a variety of staff issues such as:
- Management resistance to change
- Change management in organizations
- Corporate whistle blowing
- Cultural diversity in the workplace
- Employee feedback programs
- Employee health and wellness programs and
- Diversity in the work place
These are just a few examples of important everyday workplace aspects that require clear, concise communication.
They can be used to disseminate information quickly and accurately, with a well planned message. One client of ours immediately put a stop to gossip in the work place by providing sufficient information to correct what was being said and to clear up rumors or misunderstandings.
This type of communication in the workplace can play a role in preventing a hostile work environment lawsuit, in severe cases, where communication breaks down.
Another client used blogs and forums to get feedback for employee of the month programs.
Effective electronic communication should be included in every employee engagement model. It is cost effective and quick to disseminate and receive messages, unlike print that takes time to produce and is expensive to print.
Add a theme and incorporate electronic tools into a campaign for fun employee recognition ideas. They will also work well for an employee engagement strategy such as nursing communication for the nursing industry. They can be used to show employee service recognition.
Employee retention statistics show that more types of effective communication methods as well as more communication in terms of quantity would result in 42% less staff turnover. 28% of customers who stop using the services of a company state that even if something went wrong, had an effort been made to make amends or an apology been given they would have continued using the services of the company.
Technology and human communication provide a good way of increasing quality communication. Much of the communication can be automated, with a personal touch being added.
Use this checklist of types of electronic communication methods to give you ideas for your next workplace communication campaign.
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