Business Communication Activities
Effective Methods of Building
Understanding and Getting Results
Business communication activities should be varied depending on what is being communicated and to whom. New, unusual types of effective communication methods that take the barriers to business communication into account are needed to get the attention of an 'overloaded' audience. (Have a look below at the ice breakers for staff meetings which have games to illustrate the communication process.)
Communication forms the foundation on which all business communication activities take place. From nonverbal communication in business, verbal communication, business communication by email and a variety of other types workplace communication.
Business communication activities that break through the clutter and reinforce the message until it is understood by the audience are far more effective than a single communication such as an email or letter.
Campaigns which include a number of well thought out and well targeted business communication activities and messages will help build effective communication in the work environment.
In short communication includes all the processes by which people influence one another. All actions and events communicate messages as soon as they are perceived by a human being. The perception ‘changes' the information in terms of the individual's comprehension thereby influencing him/her. This can be included in the definition of communication.
Many problems in companies are caused by poor communication which leads to to misunderstandings, missed deadlines through to demotivation and decreased productivity. Poor communication is one of the main contributors to high employee turnover.
Good campaign elements should include a mix of different types of workplace communication including nonverbal communication, grapevine communication, social marketing, technology and human communication, and other types of electronic communication.
Your campaign could cover any workplace issue such as management resistance change, integrations, corporate whistle blowing, work place safety, employee health and wellness programs and effective employee orientation methods. Other issues include corporate social responsibility, funny employee awards and employee of the month programs with clever and funny employee awards plus employee retention, employee retention tips and cross training of employees.
Step by steps instructions for writing a report. This report writing format can be used for just about any type of report.
Follow this report writing format to get your message and information across clearly and succinctly. When writing a report remember that planning and research are two vital components for writing effectively on the job. Regardless of the type of writing you will be doing, always use these five main questions as your basis - who, how, why, what, and how.
1. Who is your audience?
It is vital for you to identify and understand those who make up your audience. This applies regardless of whether you are writing a work report, or simply an email. To do this utilize an analytic process when identifying your audience. Furthermore, you need to determine the best method for answering how it is best to communicate with each of your audiences.
While considering the best approach with your audience for successful communication, consider how each member of your audience differs in relation to experience, background, needs, as well as personal opinions. Moreover, brainstorm before you start writing. Think of things such as:
Who will read your report?
Consider the job title of your readers
Additionally, think of the type of work relationship you have with the reader.
- Are they the vice president of the company?
- Your supervisor
Think about the amount of experience each member of you audience has in addition to their interests and amount of education.
How large is your audience?
• Does your audience consist of only one person or many?
• Does the report require your manager's approval?
How well do people within your audience understand English?
What is the home language of the individuals within your audience? Is English, or the language you are communicating in, their first or second language? What is their education level?
How much knowledge does your current audience have on your report subject?
- Will all your audience members have the same amount of knowledge on the issue or problem you are reporting? Or will you need to provide an update or brief to get them up to speed?
- Will your audience expect technical writing and are they familiar with the terminology? Or will you need to include non-technical summaries?
- Will your report need detailed sketches and visuals or will a photograph suffice?
For what purpose is your audience reading the work report?
- Does the report include information that has the aim to solve a problem or make a decision?
- Are you expected to include precise and detailed amounts of information or can you cover the main points?
- Does the work report consist of helping your audience to take some type of action?
- Is your audience required to read your report or do they have the option to not read it?
- What does your boss expect, just information or analysis and conclusions based on the information?
2. Establish purpose
An important point in the report writing format is to establish purpose. When you know the reason as to why you are writing, and having a well structured report writing format, it becomes easier to communicate effectively and write. By knowing the needs of the reader, you will be able to establish your purpose. Furthermore, identifying your purpose helps you stay on the right path.
Always keep in mind how important it is for you to write clearly and concisely. Therefore, you should not beat around the bush, but rather get to the point quickly. Your opening purpose statements helps people to understand where you are going with the information so they do not get lost.
3. Formulate a message
The formulation of your message consists of all the facts and details within your writing. This helps readers to clearly understand the direction you want them to take. Throughout the time, you are creating your message; you should tailor it according to your audience.
4. Establish your style and tone
The style of your report writing format must take into account good construction of sentences, in addition to the format used and length of paragraphs. Additionally, it has to do with your choice of words. The tone of your report reflects the way in which you want the reader to respond.
In conclusion, devise an effective report writing format for your workplace that suits your reporting needs. Always use care and caution while developing the material to make it appropriate and relevant. In general, writing within the workplace helps to provide practical information, while focusing on key facts.