Barriers to Business Communication


Barriers to business communication inhibit effective communication instead of promoting it.


It is extremely important for communication in the workplace to be effective. Barriers to business communication can create a number of problems which, if not dealt with correctly, can affect the entire company negatively. Some of the most common barriers to effective business communication include weak delivery, mixed messages, and poor structure.

Weak Delivery

Weak delivery is when, for example, the owner of the company doesn't provide a message strong enough to catch the attention of the employees. The message itself should be delivered in a way that inspires others.

Mixed Messages

Mixed messages can cause the entire company's staff to lose faith and become despondent. Mixed messages occur when management or company leadership says one thing, but does another. For example, the company owner says that everyone will receive a a raise at the end of the month, but it never happens.

Poor Structure

Poor structure or channels of communication are common in the work place. An example is when the boss only tells a few people about a conference or goal and forgets to include everyone else. Another example might be that the management disseminates incorrect information. To avoid poor structure, you must first identify who needs to be informed of what, and then strive to create an official communication from a reliable source.

The above barriers to business communication should be avoided.


Many types of communication techniques such as viral marketing examples, verbal and non verbal communication, grapevine communication and general workplace communication methods can be used.


Poor communicaiton will have an impact on employee retention (see the definition of retention and employee retention tips such as employee feedback program for ideas on retaining staff).

› Communication Barriers

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Definition of communication: Communication is a process of transferring information from one person or group to another.

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